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  3700 W I-40 Service Rd
Oklahoma City, OK 73108
  405-942-9222
 
 
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warranty & non-warranty service

At Galleria Furniture & Accessory World we strive to provide a high quality product at reasonable prices. Below is our standard warranty on items purchased here at Galleria Furniture.

For more information on warranties for specific manufacturers see their information below.

Upholstered furniture

If any of the following defects appear within a one year period, Galleria will make in-shop repairs as indicated.
 

  • Repair any seam that has come unsewn or has thread breakage
  • Replace any foam in cushions that has crumbled or lost its resiliency
  • Reset any buttons that are defective or have come off. In addition, repair any framework that is broken, separated, or pulled loose and repair or replace any springs that are broken or pulled loose.
  • Exceptions – upholstered fabrics are not warranted against wear, shrinkage, tearing or fading. Galleria assumes no responsibility for the replacement of fabric on furniture.

Bedroom, dining room, occasional tables and dinette furniture
In-shop repairs will be made to correct any defects in workmanship or materials (excluding finishes) appearing within the first year after purchase.

Mattresses and foundations
Galleria will provide service in accordance with all manufacturer’s warranties which apply to matched sets only.

Returns

If for some reason the stock furniture merchandise is not suitable for your needs. Contact Galleria within 48 hours and you may select other merchandise of equal value or we will refund all monies less a 20% restocking charge and a delivery charge if you used our delivery service. No cash refunds. Credit card refunds are made within 24 hours, refund checks are mailed within 7 to 14 days. All refunds are made after receipt of merchandise.

All customer pickup returns are subject to inspection by Galleria customer service.

All items which are special ordered, repossessed or as-is will be listed as such on the sales contract and return policy is waived and all sales are final.

General terms:

This warranty extends to the original purchaser only and covers defects appearing during normal use. The duration of this warranty begins at the date of delivery to, or pickup by, the customer.

Transportation
This warranty does not cover the transportation of merchandise to be repaired or replaced. Galleria will pick up and redeliver merchandise for repair or replacement, or arrange for in-home service for a minimum charge in the metropolitan area. Outside this area (a 25-mile radius) there will be an additional charge per mile. No transportation is available outside the state of Oklahoma.

To obtain service under this warranty or to obtain service or get details about the manufacturer’s warranty, contact our service department at Galleria.

Any repairs needed beyond warranty period will be handled for a minimal charge in our shop or with contract service shops.

General exclusions:

This warranty does not apply to merchandise marked “repossessed” or “as-is”. If a customer purchases items so marked, the regular warranty is waived in exchange for a special price consideration.

This warranty does not cover defects caused by customer abuse or negligence.

This warranty is in lieu of any other warranty, expressed or implied, including warranties of particular purpose and merchant ability.

FURNITURE MANUFACTERERS

ADVANTAGE – BUS. FOR 50 YRS/ MANUF. LEVIS & STARTED FURN./AMERICAN MADE/ WARRANTY – 1 YEAR ON EVERYTHING EXCEPT FOAM IS LIFETIME.

AFFORDABLE – WARRANTY 1 YEAR

ALBANY- AMERICAN MADE / WARRANTY 5 YEARS FRAME, SPRINGS / CUSHION CARE 1 YEAR/ FABRIC 1 YEAR/ ALL STEEL MECHANISM

APA MARKETING –WARRANTY 1 YEAR / 27 YEARS IN BUS. /HARDWOOD AND VENERS NO PRINT

BARCALOUNGER
– AMERICAN MADE/ OVER 50 YEARS IN BUS. /WARRANTY – MECHANISM 7 FRAME LIFETIME/1 YEAR FABRIC / ALL STEEL MECHANISM

BEST CHAIR – AMERICAN MADE IN INDIANA / HARDWOOD FRAMES/ WARRANTY LIMITED LIFETIME/ 3 YEAR MECHANISM

COCHRANE – CASEGOODS / 100 YEARS IN BUS. / AMERICAN MADE/WARRANTY 5 YEARS / SOLID WOOD / UPHOLSTRY COIL SPRING /HARDWOOD FRAME/ LIFETIME FRAME / SPRING / CUSHION

COLLESZIONE – 20 YEARS IN BUSINESS / HIGH END PRODUCT A MODERATE PRICE/ 1 YEAR WARRANTY/ASIAN HARDWOOD/ ENGLISH DOVETAIL / DUSTCOVERS

CORSICANA – WARRANTY / AMERICAN MADE / 32 YEARS IN BUSINESS. /LARGEST INEXPENSIVE MATRESS IN WORLD

DEFEHR – WARRANTY 1 YEAR/ 50 YEARS IN BUS. / HARDWOOD CONST. SOLIDS & VENEERS BEDROOM / RESISTANT FINISH DIMPLEX

DSI (TV)- WARRANTY 30 DAY LABOR / 1 YEAR PARTS

ENGLAND – A LA-Z-BOY CO. - SLEEPER OPTION/ 2 WEEK SPECIAL ORDERS / LIFETIME ON ALL MECH. & FRAMES/10 YEAR CUSHIONS/5 YEAR ON SPRINGS

FLEXSTEEL – BLUE STEEL SEAT SPRING / FRAME-LIMITED LIFETIME WARRANTY AFTER 1 YEAR / WARRANTY LIFETIME CUSHION CURES EXCEPT 5000 SERIES – 2 YEARS/ 110 YEARS BEST BUY CONSUMER REPORTS

GOLDEN CHAIR – WARRANTY 1 YEAR/ 1.8 DENSITY FOAM/ NO SEAT/ARM CAPS AVAIL.

GOLDEN OAK – WARRANTY 1 YEAR/ 20 YEARS IN BUS. /PREMIUM SOLIDS & VANEERS /ACCURIDE DRAWER GLIDES / DOVETAIL FRONTS BACKS

HOME ELEGANCE – WARRANTY 1 YEAR/ VELVET LINED DRAWER / SOLIDS AND VANEERS / DONVETAIL DRAWERS /

LEATHER ITALIA – 100% TOP GRAIN / PADDED SIDES & RACK / ALL WOOD FRAMES/ 2.5 MEMORY FOAM / WARRANTY LIFETIME FRAME 5 YEARS SEATS/ PIRELLI WEBBING.

LIBERTY – 1 YEAR WARRANTY 13 YEARS IN BUS. / SOLIDS & VANEERS NO PRINTS / BEVELED/ SCREWED ON WOOD BACKS/WOOD GLIDERS ON WOOD/ DOVETAIL DRAWERS

MAGNUSSEN – 70 YEARS IN BUS. / WARRANTY 1 YEAR/ LARGEST (continue Magnussen)
OCC TABBLE PROVIDER IN COUNTRY /2 WEEK DELIVERY

MEADOW BROOK – 15 YEARS IN BUSINESS / HARDWOOD FRAMES/ WARRANTY LIFE TIME FRAME / 5 YEARS SPRINGS / 2YEARS CUSHION / 1 YEAR FABRIC

PEOPLE LOUNGER – IN BUS. SINCE 1971 / WWW.PEOPLOUNGERS.NET /ALL STEEL MECHANISM/ DIRECT DRIVE LINKAGE SLYSTEM FOR EASY OPERATION/ WARRANTY LIFETIME MECHANISM/ 5 YEARS CUSHION 1 YEAR FABRIC NO SAG

PRIMO – WARRANTY LIFETIME FRAME/ 5 YEAR CUSHION / 5 YEAR SPRING/ 1 YEAR FABRIC / BRITISH ISLES – 8 WAY HARND TIED/  PADDED SIDES AND BACKS

SEMINOLE – 20 YEARS IN BUS. / FAMILY OWNED & OPERATED/ BETTER VALUE FROM LOW OVERHEAD/ WARRANTY LIFETIME FRAME/ 5 YEAR FOAM & SPRING & MECH. / HICICURY SPRINGS MECH

SIGNATURE – WARRANTY 1 YEAR/EXPAND FROM 27” TO 61” W/O GAPS SOLID HARDWOOD & LAMINATES

SMITH – AMERICAN MADE / 66 YEARS IN BUS. / 4 GENERATIONS/ WARRANTY LIFETIME FRAME/ CUSHION/ FOAM/ 1 YEAR FABRIC

SPRING AIR – WARRANTY 10 YEARS NON PRO-RATED / AMERICAN MADE STANTON – 25 YEARS IN BUS/ AMERICAN MADE / LIFETIME WARRANTY ON EVERYTHING BUT FABRIC. – 1 YEAR / NO SAG

TRADE MASTERS – WARRANTY 1 YEAR / 13 YEARS IN BUS

VALSPAR – 190 YEARS OLD/ OLDEST SUPPLIER FOR COMMERCIAL HOME CARE / CALL WITHIN 5 DAYS OF PROBLEM/ FIX OR REPLACE

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